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AI & Integrations | Workspace

Connect QuickBooks and business integrations

Authorize a supported provider, verify the correct company connection, and test synchronization without creating duplicate records.

Sign in to your company workspace to use the related controls.

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Feature-specific ServiceTooly wireframe for Connect QuickBooks and business integrations
This wireframe is generated from the feature names and steps in this guide, so it stays aligned with the instructions even when labels vary by role or plan.

What this section includes

  • Integration directory
  • QuickBooks connection
  • Google Calendar two-way synchronization
  • Secure OAuth and Google PKCE
  • Idempotent sync status
  • Disconnect, revoke, and reconnect

Start-to-finish instructions

  1. Choose the provider

    Open Integrations and read the supported data, direction, prerequisites, and limitations.

  2. Start secure connection

    Use Connect and finish authorization on the provider's site. Never paste provider passwords into ServiceTooly.

  3. Confirm the company

    Verify the provider account or realm belongs to the same business workspace.

  4. Run a small test

    Sync one labeled customer, invoice, or calendar event and compare identity, amounts, tax, status, timestamps, and the ServiceTooly mapping.

  5. Review synchronization

    Confirm retries do not create duplicates and older out-of-order updates do not overwrite newer state.

  6. Monitor and maintain

    Review connection status, watermarks, queued work, and failures. Disconnect, revoke, or reconnect only after understanding pending sync work.

What success looks like

  • The intended provider account is connected.
  • The test record appears once with matching values.
  • Repeated or delayed provider events remain idempotent and tenant-scoped.

Common problems

  • A placeholder, disabled-network, or missing-credential notice means the provider is not ready for sandbox or live use.
  • Resolve duplicates and mapping differences before a bulk sync.
  • QuickBooks invoice line, tax, item, and income-account mappings require an approved accounting policy.