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Start Here | Workspace

Navigate by task, create records, and search safely

Use role-specific home pages, task-group navigation, the global Create menu, and company-scoped search without exposing restricted records.

Sign in to your company workspace to use the related controls.

Open related section
Feature-specific ServiceTooly wireframe for Navigate by task, create records, and search safely
This wireframe is generated from the feature names and steps in this guide, so it stays aligned with the instructions even when labels vary by role or plan.

What this section includes

  • Role-specific home experience
  • Task-group navigation
  • Global Create menu
  • Keyboard controls
  • Tenant-scoped record search

Start-to-finish instructions

  1. Start from your role home

    ServiceTooly sends platform administrators, customers, technicians, directory users, and business users to the appropriate home surface.

  2. Choose a task group

    Open Do Work, Keep Customers, Schedule Work, Win Work, Get Paid, or Improve Operations. Only permitted tools appear.

  3. Create from the current context

    Open Create and choose a permitted workflow. Supported forms keep the page where you started as return context.

  4. Find a tool or record

    Use Find a tool or record or press Control/Command+K. Submit at least two characters for server-side results.

  5. Use the keyboard

    Use Tab, Arrow Up, Arrow Down, Home, End, and Escape in the Create menu. Visible focus remains on the active control.

What success looks like

  • The home page and menu match the signed-in role.
  • Search returns only permitted actions and records from the signed-in company.

Common problems

  • A missing result may be restricted by the assigned role; do not broaden permissions just to expose it.
  • Technician and customer roles intentionally do not receive broad company-record search results.